Realtime Satisfaction Monitoring
Track customer satisfaction metrics along with helpdesk performance.
Harness AI and NLP to categorize conversations and extract sentiments and emotions. DataSphera empowers helpdesk teams with prebuilt and personalized AI models to get effortless realtime customer satisfaction measurements.
Customer Experience Analytics
AI Bot Mediator
DataSphera offers a broad range of AI and NLP services hand in hand with our SaaS platform.
Hire a professional annotator to get the most precise categorisation for your conversations dataset and to boost the quality of your customized AI models.
Having a personalized dashboard is an important part of keeping everyone on your team engaged with their metrics.
Turn helpdesk conversation history into state of the art conversational intelligent bot.
DataSphera offers integrations with widely used helpdesk platforms including Zendesk and Intercom.